工程机械后市场维修服务成本管理研究

On Cost Management of Post-market Maintenance Service of Construction Machinery

后市场维修服务成本管理能力,决定了制造商和代理商的获利空间和生存能力。当前我国工程机械后市场维修呈现业务量大、成熟的维修人员少、维修成本高的特点,有待建立精准化、规范化、系统化的成本管理模式。

The cost management ability of post-market maintenance service determines the profit space and survival ability of manufacturers and agents. At present, the post-market maintenance of construction machinery in China is characterized by large volume of business, less mature maintenance personnel and high maintenance cost. It is necessary to establish a precise, standardized and systematic cost management model.