共享单车使用中存在的问题及对策研究——以Hellobike等为例

Research on the problems existing in the use of Shared Bicycle——Take Hellobike as an example

共享单车经过两年多的市场检验,热度在一定程度上有所下降。目前共享单车行业仍然面临一些问题亟待解决,从企业、政府及消费者三个角度分析共享单车现存的问题,如押金难退、单车维护不足、相关单车政策不完善、用户对单车使用爱惜等,并基于这些问题提出相对应对策方案。

The fever of shared bikes has declined by market servay for the past two years. Up to now, this industry still has some problems to be solved urgently. For example, the deposit is difficult to be refunded, the bicycle maintenance is insufficient, the relative bicycle policy is imperfect, and the users cherish the bicycle, and so on. In order to put forward the corresponding countermeasures, this paper tries to analyze these existing problems from three perspectives of the enterprise, government and the consumers.