组织公民行为与反生产行为的互动关系:一个基于情绪与认知整合框架的阐释

The mutual relationship of organizational citizenship behaviors and counterproductive work behaviors: An integrated process of emotion and cognition

传统观点认为,组织公民行为和反生产行为是同一连续体的对立两级或者负相关的独立二维结构。但近期研究表明,这二者关系并非那样简单,在特定情境下它们也许存在一种适度的正相关性。首先,回顾组织公民行为与反生产行为的影响因素,以及这二者关系的认知演变;然后,基于情绪与认知整合框架,采用资源守恒理论和道德平衡理论探讨组织公民行为与反生产行为的互动关系;最后,对未来研究方向进行了展望,如通过实证研究探索二者互动关系的边界机制、采用多种研究方法验证这二者之间互动关系、基于潜增长模型探讨这二者关系的动态变化、以及深入探讨这二者互动关系的管理实践策略。

Traditional views argued that organizational citizenship behavior (OCBs) and counterproductive work behavior (CWBs) were opposite poles of the same construct,or negatively correlated and relatively independent two-dimensional structure.However,recent studies suggested that their relations were not as simple as imagined.They might have a modestly positive correlation under certain circumstances.Firstly,the antecedents of OCBs and CWBs,as well as cognitive evolution of their relations were reviewed;Secondly,in the integrated view of emotion and cognition,the mutual mechanisms between OCBs and CWBs from the perspective of Conservation of Resource Theory and Moral Balance Theory were explored;Finally,the future research directions were also discussed,such as exploring the boundary mechanism of mutual relationship through empirical study,verifying the mutual relationship by multiple methods,analyzing the dynamic change based on latent growth model,and exploring the management practices of them.