摘要
本文介绍了IT运维管理和六西格玛DMAIC方法,通过六西格玛DMAIC方法对S市电子政务外网信息化系统IT运维优化和改善实践,为信息化系统IT运维服务能力提升提供一个有效的方法。
This paper introduces the IT operation management and Six Sigma.Through Six Sigma DMAIC method,it optimizes and improves the practice of IT operation management.The research provides an effective method for improving the IT operation management capability of information system.
作者
恽凯峰
YUN Kaifeng(Shanghai Jiao Tong University,Shanghai 200240,China)
出处
《智能计算机与应用》
2019年第3期159-162,167,共5页
Intelligent Computer and Applications
