新常态下劳动密集型企业一线员工归属感研究——以中山市A工业园区为例

Research on the Sense of Belonging of Front Line staff in Labor Intensive Enterprises under the New Normal Background——Take A Industrial Park in Zhongshan as an Example

189份有效问卷和针对17名企业工作人员的访谈结果显示,新常态下劳动密集型企业一线员工的归属感较低,具体表现为:来自组织的成就感不高;自我认知与自我评价较为模糊;对企业经营决策的认同感较低,对企业管理制度和规范的认同呈现出年龄差异;分配公平感、程序公平感与互动公平感均较低;其工作使命感远低于中高层管理人员的使命感。影响一线员工归属感的主要因素包括薪酬分配制度不合理、职业晋升机会较少、劳资之间与员工内部缺乏有效沟通、企业文化建设不足等。

The results based on 189 valid questionnaires and interviews with 17 people in enterprises show that the sense of belonging of front line staff in labor intensive enterprises under the New Normal background is relatively low:their sense of achievement from organizations is not high;their self-cognition and self-evaluation is relatively vague;their sense of identity with company management decision is relatively low and the commitment to enterprise management system and standard shows age differences;their sense of distribution fairness,procedural justice and interaction fairness are relatively low;their sense of mission is far lower than that of senior managers.The main factors affecting their sense of belonging include unreasonable compensation distributive system,less opportunity for career promotion,lack of effective communication between staff and management and within the staff,and lack of enterprise culture construction.