摘要
分析了税控开票云服务系统的发展背景和应用需求,并基于云服务系统应用需求研究了运营商网络能力开放发展现状,描述了云服务系统架构和业务流程,提出了业务质量保障、智能客服等云服务系统优化需求,并基于运营商网络能力开放研究设计了云服务系统加速、智能客服和统一鉴权等优化解决方案及主要业务流程,有效提升云服务系统用户体验。最后,对云服务系统的后续迭代和优化进行了展望。
The development background and application requirements of invoice cloud service system is analyzed. Based on the application requirements of cloud service system,the development status of the operators’open network capability is studied. The architecture and work flow of invoice cloud system is described,and the optimization requirements such as QoS assurance and intelligent customer service are proposed. Then the cloud system acceleration,intelligent customer service and unified authentication solutions and work flows based on operators’open network capabilities are worked out,which improves the user experience effectively. Finally,the future iteration and optimization of cloud service system are prospected.
作者
戴晓栋
龚勇浩
聂慧萍
Dai Xiaodong;Gong Yonghao;Nie Huiping(Aisino Corporation,Beijing 100195,China)
出处
《邮电设计技术》
2019年第5期11-13,共3页
Designing Techniques of Posts and Telecommunications
关键词
云服务系统
网络能力开放
云加速
智能客服
Cloud service system
Network capability exposure
Cloud acceleration
Intelligent customer service