优质护理服务在提高分娩期产妇满意度中的应用

Application of Quality Nursing Service in Improving Maternal Satisfaction During Delivery

目的探讨产房开展优质护理服务对分娩结局及满意率的影响。方法现将2017年1—11月和2018年1—10月在我院待产的1 200例产妇作为研究对象,按照随机数字法将其分为实验组和对照组,每组样本数均为600例,对照组产妇按照我院产科护理标准开展护理工作,实验组则采取全程、连续的优质护理,比较两组患者的护理效果。结果观察组的阴道分娩率为60.3%,而对照组则为51.7%,观察组的阴道分娩率高于对照组,组间数据差异具有统计学意义(P <0.05);观察组会阴侧切率为27.5%,产后出血率为10.3%,对照组则分别为33.5%和14.3%,观察组的会阴侧切率和产后出血率低于对照组(P<0.05)。结论优质护理服务能改善产妇的分娩结局,提高护理服务满意率,临床应用效果较好。

Objective To explore the effect of quality nursing service in delivery room on delivery outcome and satisfaction rate. Methods 1 200 parturients waiting for delivery in our hospital from January 2017 to November 2017 and from January to October 2018 were divided into experimental group and control group according to random number method. The number of samples in each group was 600 cases. The control group carried out nursing work according to the obstetric nursing standard of our hospital, while the experimental group adopted. The whole course and continuous high quality nursing care was used to compare the nursing effect between the two groups. Results The rate of vaginal delivery in the observation group was 60.3%, while that in the control group was 51.7%. The rate of vaginal delivery in the observation group was significantly higher than that in the control group, with statistical significance (P < 0.05). The rate of lateral episiotomy in the observation group was 27.5%, the rate of postpartum hemorrhage was 10.3%, and the rate of postpartum hemorrhage in the control group was 33.5% and 14.3%, respectively. The rate of lateral episiotomy and postpartum hemorrhage in the observation group was The control group (P < 0.05). Conclusion High quality nursing service can significantly improve the delivery outcome of parturients and the satisfaction rate of nursing service. It has a good clinical application effect.