公共组织绩效评估中对个体行为的管理

Individual Behavior Management in the Performance Evaluation of Public Organizations

公共组织绩效评估推行过程中,会给被评估者带来压力与焦虑,甚至被评估者会对评估者或评估机构产生"敌意"。以上因素都不利于公共组织绩效评估的顺利开展,也不利于评估者或评估机构与被评估者之间良好人际互动的形成。因此,在公共组织绩效评估过程中,需要对评估者与被评估者的行为进行管理,缓解被评估者的心理压力,减少评估者或评估机构与被评估者之间的"冲突",从而最大限度地发挥公共组织绩效评估指标体系的作用,为公共组织绩效评估的开展创立宽松环境。

In the implementation process of performance evaluation of public organizations, it will bring pressure and anxiety to the assessed, and even the assessed will produce "hostility" to the assessor or the evaluation organization. The above factors are not conducive to the smooth development of performance evaluation of public organizations, nor to the formation of good interpersonal interaction between assessors or assessment agencies and the assessed. Therefore, in the process of performance evaluation of public organizations, it is necessary to manage the behavior of the assessor and the assessed, alleviate the psychological pressure of the assessed, and reduce the "conflict" between the assessor or evaluation agencies and the assessed, so as to maximize the role of the performance evaluation index system of public organizations and create a relaxed environment for the development of performance evaluation of public organizations.