群体信息加工视角下团队建言有效性及作用机制:建言数量与质量的影响

Team voice effectiveness and its mechanism from the perspective of group information processing: The influence of voice quantity and quality

虽然团队建言被普遍认为会为团队带来积极结果(如高的团队绩效和团队创新),但实证研究结果却并不一致。从群体信息加工的视角,在团队层次区分建言质量与数量两个维度,进而构建了建言起作用的正向和负向双路径模型,探讨团队建言的有效性及其作用机制。主要内容包括:(1)开发团队建言质量与数量量表并检验其信效度,(2)检验团队建言的双路径模型,(3)开发针对团队领导的建言管理培训项目以切实提高团队建言的有效性。这不仅可以从理论上丰富和加深现有建言研究,也将为团队管理实践提供支持。

Team voice is widely considered as one contributor to positive team outcomes such as team performance and innovation.The empirical evidence,however,is inconclusive.From the perspective of group information processing,this paper proposes a two-path model to illustrate the underlying mechanism of influence of team voice on team effectiveness.The main purposes of this paper are to:(a)develop the voice quantity and quality scale,(b)propose a two-path model of team voice influence,(c)develop a training program aiming at improving team leader's voice managing abilities and skills.The potential theoretical and managerial implications are also discussed.