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WHY DO CONSUMERS THROW TANTRUMS TO DEFEND THEIR RIGHTS?

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摘要 It's not unusual to buy a car, only to find some defect afterwards. Yet a Mercedes-Benz customer surnamed Wang won the public's sympathy and the state's support when she staged a tearful sit-in on the hood of the defective car she'd just purchased, and was asked to pay 15,000 RMB (2,235 USD) in "service fees" before the vehicle even left the showroom.
作者 HAN RUBO H.L. 韩儒博;H.L.
机构地区 不详
出处 《The World of Chinese》 2019年第3期8-9,共2页 汉语世界(英文版)
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