综合预约服务在病案复印中的应用

Application of Comprehensive Appointment Service in Medical Record Duplication

以往单一的病案窗口现场即时服务已不能满足患者日益增长的复印需求。预约是一种有效的资源合理分配利用的方式,省时高效。针对病案复印窗口现场排队等待复印的常见问题,医院利用多种途径的预约方式从而得到相应的改善。微信已成为人们日常生活中不可或缺的重要工具之一,与传统的窗口服务、电话服务等一起的预约挂号服务,让患者就诊体验得到了极大地提升。病案服务也借鉴这一点,充分结合了现代科技与传统人文关怀预约复印病案,不仅病案工作人员的工作效率获得提升,复印流程也更科学有序,获得了患者好评。

In the past, a single artificial medical record service has been unable to meet the growing copying needs of patients. Appointment is an effective means of rational allocation and utilization of resources, saving time and efficiency. In response to the common problems of waiting for copying on the scene of the medical record case, the hospital can use various ways of booking to get corresponding improvement. We Chat APP has become one of the indispensable tools in people’s daily life. It has been registered with traditional artificial services and telephone services to make the experience of the clinic greatly improved. The medical record service also draws on this point, fully combines modern technology and traditional humanistic care to make an appointment to copy medical records. The work efficiency been greatly improved, it is more convenient and faster, and it has been well received by patients.