智慧旅游视角下张掖市旅游公共服务体系研究

Study on Tourism Public Service System in Zhangye City from the Perspective of Smart Tourism

张掖市自2014年成为国家智慧旅游城市试点后,全力推进智慧旅游城市的建设,将智慧旅游引入旅游公共服务体系建设能更好地提高游客满意度、满足旅游者个性化需求。文章以旅游公共服务体系为研究对象,探讨智慧旅游视角下该体系的理论创新,并应用于张掖市发展实践,实现智慧旅游与旅游公共服务体系的现实和理论的融合创新。

Since Zhangye City became a national intelligent tourism city pilot in 2014,it has fully promoted the construction of intelligent tourism city.The introduction of intelligent tourism into the tourism public service system can improve the satisfaction of tourists and meet the individual needs of tourists.This paper takes the tourism public service system as the research object,discusses the theoretical innovation of the system from the perspective of smart tourism,and applies it to the development practice of Zhangye City,so as to realize the integration and innovation of the reality and theory of intelligent tourism and tourism public service system.