共享模式下的IT一体化运维体系研究

Research on Integrated IT Operation and Maintenance System Under Shared Mode

随着“两化融合”的深入发展,应用系统的不可替代性和对业务延续性的影响越来越明显,使得企业不断加大对IT运维服务资源的投入。为了充分挖掘网络内部资源、节约成本,分散式的运维服务管理模式不可避免地向集中式的运维管理模式转变,建立共享模式下的IT一体化运维体系成为IT运维服务发展的必然要求。通过研究IT运维服务发展的趋势、案例、指导框架,以及一体化运维体系的建设内容、实施策略等,对企业推进IT运维模式转型,提供专业、高效的运维服务具有重要意义。

With the in-depth development of the integration of information technology and industrialization, the irreplaceability of application systems and the impact on business continuity are becoming increasingly obvious, which makes enterprises continue to increase the investment of IT operations and maintenance service resources. In order to fully exploit the resources in the network and save costs, the decentralized operation and maintenance service management mode inevitably converts to the centralized operation and maintenance management mode. Establishing the IT integrated operation and maintenance system under the shared mode becomes the inevitable development of IT operation and maintenance service. By researching the development trend of IT operation and maintenance service, the guidance framework, the construction content and implementation strategy of the integrated operation and maintenance system, it is of great significance for enterprises to promote the transformation of IT operation and maintenance mode and provide professional and efficient operation and maintenance services.