泌尿外科健康教育管理流程的设计与实践

Design and implementation of health education management process in urology department

目的提升泌尿外科健康教育管理质量。方法将359例手术患者按时间段分为对照组182例、干预组177例。对照组实施常规围手术期健康教育;干预组设计并实施健康教育管理流程,即在成立健康教育管理小组、制定健康教育培训手册基础上,设计并实施健康教育管理流程。结果干预组患者健康教育知识知晓率、健康教育管理满意度显著优于对照组(均P<0.01);健康教育管理流程实施后护士健康教育能力及专科理论知识显著提高(均P<0.01)。结论健康教育管理流程的实施提高了患者健康教育知识掌握度及健康教育管理满意度;有利于规范护士健康教育行为,提升护士健康教育能力及专科理论水平。

Objective To enhance management quality of health education in department of urology. Methods A total of 359 surgical patients were assigned into a control group of 182 and an intervention group of 177 chronologically. The control group was subjected to routine health education, while the intervention group received health education guided by the health education management process, including building a health education management team, developing a manual for health education, designing and implementing health education management process. Results Patients in the intervention group showed higher health related knowledge and satisfaction with health education compared with the control group ( P <0.01 for both). Nurses′ ability of health education and theoretical knowledge were significantly improved after implementing the health education management process ( P <0.01 for both). Conclusion Implementing health education management process can standardize nurses′ behavior of health education, and improve their health education ability and theoretical knowledge of urology, thus to enhance patients′ health related knowledge and satisfaction with nursing service.