提升高职学生志愿服务质量之反思——以深圳职业技术学院为例

Improving the Quality of Volunteer Service for Higher Vocational College Students——A Case Study of Shenzhen Polytechnic

文章以深圳职业技术学院为例,采用三角测量法,对高职学生的志愿服务认知度、参与度和影响因素等显性变量作了实证调查。量表问卷数据证实,高职学生对志愿服务的认知程度较高,但实际参与度不高,志愿服务的持续性和长效性偏低;现行志愿服务模式偏向于"自上而下"的动员式参与,缺少学生个体自觉性行动;志愿服务类型普遍为常规型志愿服务,难以发挥高职学生的专业水平;组织主体在志愿服务中的功能定位不够健全,成为志愿服务的制约因素。基于对调查结果的分析,建议加大组织保障力度、构建良性社会支持、改革创新志愿服务践行模式、充分发挥学生主观能动性和专业能力、推动志愿服务内涵式发展,从而提升高职学生志愿服务质量。

Based on the research of Shenzhen Polytechnic, this paper adopts the paradigm of quantitative questionnaire survey and qualitative interview analysis to conduct an investigation on the explicit variables such as awareness, participation and influencing factors of volunteer service for higher vocational college students.The questionnaire data confirmed that higher vocational college students have a stronger awareness of volunteer service, but their actual participation rate, persistence and long-term effectiveness in the volunteer service is comparatively low. Their volunteer service lacks initiative and tends to need motivation from college staff.Types of their volunteer service are generally limited to regular service, which hasn’t brought their vocational advantages to its full play. Besides, the organizer’s functional orientation is not comprehensive, which becomes the constraint factor in the volunteer service. Based on the analysis of the survey, it is recommended to improve the organizational management, build an effective social support network, and take reforms and innovation in the practice mode of volunteer service. It also needs to bring out students’ subjective initiatives and make full use of their majors to promote the intensive growth and the quality of volunteer service for students in higher vocational education.