3Arulreas Margelisch, Ulrixh Reimer, Martin Stardudt, et al. Cooperative Support for OiIice Work in the Insurance Business[C]. Proceedings of IFCIS International Conference on Cooperative Information Systems, CooplS ' 99,1999.243- 253.
4Hammer M, Champy J. Reengineerlng tile Cnrporation:A Manifeso for Business Revolution [M]. New York : Harper Collins, 1993. 45-48.
5Hai Zhuge, A Knowledge Flow Mode for Peer-to-Peer Team Knowledge Sharing and Management [J]. Expert Systems with Applications,2002,23 : 23- 30.