医患沟通艺术:更有效的医患沟通技巧

Art of doctor-patient communication-More effective doctor-patient communication skills

医患之间能够进行有效的沟通是临床医生必须掌握的一项基本技能。如果上升到“医患沟通艺术”,发展一些更加有效并适合临床医生的沟通方式,可最终为患者和医生带来帮助。作者总结概述了与患者进行有效沟通所需的一些基本技能,并建议临床医生将这些技能视为可在整个医疗事业中的一项重要技能加以掌握。良好的沟通可以改善患者与医生之间的关系,并且与临床知识和操作技能同等重要。由于良好的医患沟通至关重要,建议国内相关部门制定医患关系指南,将有效沟通列为医生应掌握的一项基本技能。医生通过面对面的沟通和恰当的言语所构成的“医患沟通艺术”,将是未来医疗服务的重要组成部分。

Communication between doctors and patients is a basic skill that clinicians must master.If rise to the“art of doctor-patient communication”and develop some more effective and suitable communication methods for clinicians,it can finally help patients and doctors.This article outlines some of the basic skills needed to communicate effectively with patients and recommends that clinicians view these skills as an important skill in the entire healthcare industry.Good communication can improve the relationship between patients and doctors and is as important as clinical knowledge and operational skills.Since good communication between doctors and patients is essential,it is recommended that China should develop and publish guidelines for doctor-patient relationships and classify effective communication as a basic skill that doctors should master.The“art of doctor-patient communication”formed by doctors through face-to-face communication and appropriate speech will be an important part of future medical services.