基于信息系统的ICU护理工作量绩效考核指标的构建

Construction of ICU nursing workload performance appraisal index based on information system

目的基于医院信息系统,根据"结构-过程-结果"模型,制订一套较为科学合理的ICU护理工作量绩效考核指标体系.方法研究小组构建ICU护士绩效考核体系的初步指标.采用德尔菲(Delphi)法进行专家咨询,对绩效考核体系的指标做出重要性评价,将专家意见汇总、整理、修改后得出ICU护士绩效考核指标体系.运用SPSS 19.0软件描述专家对各级指标评分的重要性赋值均数、标准差、专家意见协调系数以及协调程度等.结果专家咨询问卷的有效回收率均为100%.第1轮函询各级指标重要性赋值均数为2.05~5.00,合理性赋值均数为2.13~5.00,第2轮重要性赋值均数为4.57~5.00;合理性赋值均数为4.71~5.00.第1轮函询各级指标变异系数为0.02~0.18,第2轮变异系数为0.02~0.12,均<0.2,专家积极系数为100%,>0.7;2轮专家权威系数Cr为0.86和0.88.经过两轮德尔菲专家咨询,最终形成了ICU护士绩效考核指标体系,包含3项一级指标,37项二级指标.结论本研究基于信息系统,根据"结构-过程-结果"模型,采用专家咨询法构建出了ICU护理工作量绩效考核指标体系,并确立了各项指标的权重,具有一定的科学性.研究结果有助于进一步完善ICU护理人员绩效考核体系,并提高ICU科学化管理水平.

Objective To develop a reasonable performance evaluation index system for ICU nursing workload based on the hospital information system and the "structure-process-result" model. Methods The preliminary indicators of ICU nurses' performance appraisal system were constructed by the research group. Delphi method was used for expert consultation to evaluate the importance of the indicators of the performance appraisal system. After summarizing, sorting out and modifying the expert opinions, the performance appraisal index system of ICU nurses was obtained. SPSS 19.0 software is used to describe the importance of experts' evaluation of indicators at all levels, such as mean, standard deviation, coordination coefficient of experts' opinions and degree of coordination. Results The effective recovery rate of expert consultation papers was 100%. In the first round of inquiry, the average of importance assignment was 2.05-5.00, the average of rationality assignment was 2.13-5.00, and the average of importance assignment in the second round was 4.57-5.00. The average of rationality assignment was 4.71-5.00. The coefficient of variation of all levels of indicators in the first round was 0.02-0.18, the coefficient of variation in the second round was 0.02-0.12, which was less than 0.2, the positive coefficient of experts was 100%, and the authoritative coefficient of experts in the second round was 0.86 and 0.88. After two rounds of Delphi expert consultation, the ICU nurses' performance appraisal index system was finally formed, including three first-level indicators and 37 second-level indicators. Conclusion This study is based on the information system, according to the "structure-process-result" model, using the expert consultation method to construct the ICU nursing workload performance assessment index system, and establish the weight of each index, the research results are helpful to further improve the performance appraisal system of ICU nursing staff and improve the scientific management level of ICU.