政府与社会组织间信任关系的多重功能

Study on Multi-Functions of Trust Relationship Between Government and Social Organizations

信任关系是政府与社会组织交往中不可避免的主题。传统研究多认为信任关系只包含信任,并赋予其绝对正面的意义。然而此种单一视角无法解释当代中国政府与社会组织间互动的复杂性与矛盾性。基于对《中国NGO口述史》的分析发现,在政府与社会组织的交往中,信任与不信任共生共存、利害兼施,都具备积极的正向功能和消极的负向功能。要合理发挥信任的正外部性,重视信任的非对称性和强迫性,同时妥善处理不信任的激励性,高度重视不信任的消耗性,构建政府与社会组织间理性适度的良性信任关系。

Trust relationship is an essential subject shaping the interaction between government and social organizations. Most traditional researches viewed trust as the sole element in trust relationship and endow it with absolute positive significance, which can no longer fully explain the complexity and paradox in interorganizational interactions between government and social organizations in contemporary China. An analysis of Oral History of NGOs in China shows trust and distrust coexist between government and social organizations, simultaneously exerting positive and negative influences and functions. To build a sound relationship between the government and social organizations that has both rational trust and moderate distrust, the positive externality of trust must be fully played, the asymmetry and compulsiveness of trust must be stressed, and the motivating effects of distrust must be properly handled, the consumptive nature of distrust must be emphasized.