以要素计点法构建的绩效管理模式在手术室护理中的应用

The application of the performance management mode based on the element point method in operating room nursing

目的探讨以要素计点法构建的绩效管理模式在手术室护理中的应用效果。方法分析要素计点手术室护理绩效实施前(2015年6月)和实施后(2016年6月)的手术室护理绩效考核、护士专业水平考试和护理满意度相关指标,并进行比较。结果实施后绩效管理模式后,手术室护士的理论水平、医德与服务、巡回工作质量、器械工作质量、值班工作质量的评分均高于实施前,差异均统计学意义(均P<0.05);实施绩效管理模式后,手术室护士的三基理论、三基操作、专科护理的评分均高于实施前,差异均统计学意义(均P<0.05);实施绩效管理模式后,应急能力、责任心、手术配合程度、无菌操作、术前准备均高于实施前,实施后医生的护理满意度显著高于实施前,差异均统计学意义(均P<0.05);实施绩效管理模式后,手术室环境、宣传教育、护理操作、服务态度、治疗效果均高于实施前,实施后患者的护理满意度显著高于实施前,差异均统计学意义(均P<0.05)。结论以要素计点法构建的绩效管理模式在手术室护理中的应用效果显著,可增强手术室护理管理效能,有助于提高医生、患者的护理满意度,值得临床推广应用。

Objective To explore the application effect of the performance management mode constructed by the element point method in operating room nursing. Methods The elements of the operating room nursing performance before implementation (June 2015) and after implementation (June 2016) of the operating room nursing performance assessment, professional level examination of nurses and nursing satisfaction related indicators were analyzed and compared. Results After the implementation of the performance management model, the scores of theoretical level, medical ethics and service, touring work quality, equipment work quality and on-duty work quality of the operating room nurses were all higher than those before the implementation, with statistically significant differences(P<0.05). After the implementation of the performance management model, the scores of the three-base theory, three-base operation and specialized nursing of operating room nurses were all higher than those before the implementation, and the differences were statistically significant(P<0.05). After the implementation of the performance management model, emergency response capacity, sense of responsibility, degree of surgical cooperation, aseptic operation and preoperative preparation were all higher than before implementation, and the nursing satisfaction of doctors after implementation was significantly higher than before implementation, with statistically significant differences(P<0.05). After the implementation of the performance management model, the operating room environment, publicity and education, nursing operation, service attitude and treatment effect were all higher than before the implementation, and the nursing satisfaction of patients after the implementation was significantly higher than before the implementation, with statistically significant differences(P<0.05). Conclusion The application effect of the performance management mode constructed by element counting points method in the operating room nursing is significant, which can enhance the efficiency of operating room nursing management and help to improve the satisfaction of doctors and patients in nursing, which is worthy of clinical promotion and application.