人大门户网站质量评估指标体系研究——基于层次分析法

On Portal Website Quality Evaluation Index System of People’s Congress based on Analytic Hierarchy Process

人民代表大会网站是人民代表大会与公众沟通交流的重要平台,是发挥人民代表大会功能的重要载体。近年来关于人大网站评估的研究逐渐增多,主要从网站信息输入或输出过程来评估人大网站,但聚焦在人大、网站、用户之间的信息传输通道的人大网站质量评估研究比较罕见。人大网站的信息传播流程表现在人大将自身功能产生的信息输入至网站,网站又将人大功能信息以网站功能方式输出至用户。以人大网站为研究对象,依据上述信息传播流程,采用层次分析法,构建中国人大门户网站的质量评估指标体系。指标体系显示,一级指标中,信息公开是网站最重要的功能,网站也应重视互动参与和在线服务功能。二三级指标的重要程度与指标对民主的重要程度有关,这契合人民代表大会作为代表机关的本质。

The website of the people’s congress is an important platform for the communication between the people’s congress and the public,and an important carrier to give full play to the functions of the people’s congress. In recent years,there has been an increasing number of studies on the evaluation of the website of the people’s congress,mainly from the process of information input or output of the website to evaluate the website of the people’s congress.The information dissemination process of the website of the people’s congress is shown in that the people’s congress inputs the information generated by its own functions into the website,and the website outputs the functional information of the people’s congress to users in the form of website functions. Taking the website of the people’s congress as the research object,according to the above information dissemination process,the paper adopts an analytic hierarchy process to construct the quality evaluation index system of the portal website of the people’s congress of China.According to the index system,information disclosure is the most important function of a website,and the website should also attach importance to interactive participation and online service functions. The importance of the indicators at the second and third levels is related to the importance of the indicators to democracy,which corresponds to the essence of the people’s congress as a representative organ.