基于SSM框架的CRM系统的实现

Realization of CRM System Based on SSH Framework

伴随着信息化时代的到来,基于计算机实现信息的自动化管理已成为一种趋势。本设计采用B/S架构,使用Eclipse作为开发工具,意在设计出一款帮助企业更加便捷的管理客户信息的CRM系统。本文首先介绍了课题研究背景,阐述了国内外研究现状以及系统可行性问题,然后详细分析用户登录、客户拜访、部门设置、人事管理、操作权限组管理、省份资料等功能模块。系统页面美观便于操作、开发成本小、使用便捷、效率高,有利于企业对数据信息的管理。

With the development of the age of information,automated management of information that is based on computers has become a tendency.This graduation design adopts the B/S architecture and uses Eclipse as a development tool.It is intended to design a CRM system that helps more conveniently enterprises to manage customer information.The thesis firstly introduces the background of the topic selection,expatiates the domestic and foreign research status and system feasibility issues,and then analyzes in detail the functional modules of user login,customer visit, department setting,personnel management,operation permission group management,and provincial information.The system page need beautiful and easy to operate,has low development cost,is easy to use,and has high efficiency and is conducive to the enterprise's management of data information.