城乡老龄群体长期照护服务的需求测度与满足:浙江的实证

Demand Measurement and Satisfaction of Long-term Care Services for Urban and Rural Elderly Groups: A Case Study in Zhejiang Province

新型城镇化与当下老龄社会形成了“双快”发展格局。现阶段,我国长期照护服务正受到人口结构空巢化、高龄化、失能化带来的挑战,聚焦并量化城乡老龄群体的长期照护服务需求,机不容发。以政府为代表的照护利益相关者应正视老龄群体全时空需求特点和照护资源离散的现实拘囿,在弥合“家庭—社区—机构”协同障碍的同时,不断强化长期照护工作的实时、主动服务属性。可资借鉴的路径是,通过理念更新积极拥抱新技术,放大主动服务的溢出效应;此外,应正确认知长期照护服务贯穿于老龄群体生命全周期的客观现实,通过大数据动态匹配个体的需求异同,推动价值捕获朝价值创造转向。

The new urbanization and the current aging society have formed a“double fast-paced"development pattern.At present,China's long-term care services are challenged by the empty-nest,aged and disabled population structure.Focusing on and quantifying the needs of long-term care services for the elderly in urban and rural areas is an urgent challenge.The stakeholders of care service represented by the government should face up to the characteristics of the whole time-space needs of the elderly population and the limitation of the discrete care resources.To bridge the"family-community-institution”synergistic barriers,the real-time,active service attributes of long-term care work should be strengthened continuously.The path that can be borrowed is to actively embrace new technologies through concept update and amplifying the spillover effect of active services.In addition,the objective reality that long-term care services run through the whole life cycle of aging population should be correctly recognized.By dynamically matching the similarities and differences of individual needs with big data,value capture can be promoted to shift to value creation.