上级发展性反馈对员工建言行为影响的双路径分析——基于社会交换理论与社会认知理论的视角

The Dual Path Influence Analysis of Supervisor Developmental Feedback on Employee’s Voice Behavior——Based on Social Exchange Theory and Social Cognitive Theory

基于社会交换理论和社会认知理论,以领导-成员交换和建言效能感为中介变量,构建了上级发展性反馈对员工建言行为的双路径影响模型,通过476套上级-员工配对数据对研究假设进行验证。结果表明:上级发展性反馈对领导-成员交换、员工建言效能感和建言行为均具有显著正向;领导-成员交换和建言效能感对上级发展性反馈与员工建言行为之间的关系有部分中介作用;领导-成员交换的中介效应在上级发展性反馈与员工建言行为关系中的解释力度大于建言效能感的中介效应解释力度。

Based on social exchange theory and social cognitive theory, this study takes leader-member exchange and voice efficacy as mediating variables and constructs a dual path impact model of supervisor developmental feedback on employees' voice behaviors. It then test the hypotheses by using 476 sets of supervisor-employee pairing data. The results show that supervisor developmental feedback has a significant positive influence on leader-member exchange, employee's voice efficacy, and on voice behavior. Besides, both leader- member exchange and employee's voice efficacy partly mediate the influence of supervisor developmental feedback on employee's voice behavior. Meanwhile, the mediating role of leader-member exchange in the relationship between supervisor developmental feedback and employee's voice behavior is greater than that of employee's voice efficacy.