临床护士组织认同、心理资本和工作绩效的关系研究

The relationships among organizational identity,psychological capital and job performance of clinical nurses

目的研究三级医院临床护士心理资本、组织认同和工作绩效的关系。方法采用便利抽样的方法选取242名三级医院护士,使用心理资本量表、组织认同问卷和工作绩效问卷进行调查。结果护士组织认同得分为(3.98±0.66)分,心理资本得分为(3.64±0.50)分,工作绩效得分为(3.71±0.43)分;3个变量之间相关系数为0.351~0.628;在组织认同和工作绩效之间,心理资本起中介作用(Z=3.13,P<0.01),二者共同解释工作绩效变异的48.5%。结论组织认同和心理资本是工作绩效的影响因素,组织认同不仅可以直接影响工作绩效,也可以通过心理资本间接影响心理绩效。护理管理者应采用措施提高护士的组织认同感和心理资本来提高其工作绩效。

Objective To investigate the relationships among psychological capital,organizational identification and job performance of clinical nurses in a tertiary hospital. Methods Totally 242 clinical nurses from a tertiary hospital were investigated by using Organizational Identification Questionnaire,Psychological Capital Scale and Job Performance Questionnaire. Results The scores of nurses’ organizational identity,psychological capital and job performance were 3.98±0.66,3.64±0.50 and 3.71±0.43 respectively. The correlation coefficients among the three variables ranged from 0.351 to 0.628. Psychological capital played a mediating role between organizational identity and job performance (Z=3.13,P<0.01). Organizational identity and psychological capital jointly explained 48.5% of the total variation in job performance. Conclusion Organizational identity and psychological capital are the influencing factors of job performance. Organizational identity can not only directly affect job performance,but also indirectly affect psychological performance through psychological capital. Nursing managers should take measures to improve nurses’ organizational identity and psychological capital in order to improve their work performance.