走向协同：社区图书馆服务供给机制创新

Collaborative Governance: Service Innovation in the Supply Mechanism of Community Library

社区图书馆具有便利性和参与性的特点,能满足各类社区居民个性化、多元化的服务需求,社会力量参与社区图书馆服务供给成为一种必然趋势。文章以青岛市李沧区“悦读书房”项目为例,从多元参与主体的资源、利益、行动等方面描述了社区图书馆服务协同供给机制的协同结构,从服务提供创新、社区公共性构建、经济成本降低三个方面总结了协同绩效。并在此基础上总结了社区图书馆服务协同供给机制的影响因素、即协同环境、驱动因素、关键行动者推动、组织依赖、挖掘核心需求,以期对其他社区图书馆的发展提供借鉴。

Community library has the characteristics of convenience and participation, and can meet the personalized and diversified service needs of all kinds of community residents. It is an inevitable trend that social forces participate in community library service supply. Taking the project of “Yue Du Library” in Licang district of Qingdao city as an example, this paper describes the collaborative structure of the service supply mechanism of community library from the aspects of resources, interests and actions of multiple participants. Synergy performance is summarized from three aspects: service innovation, community publicity construction and economic cost reduction. On this basis, this paper summarizes the influencing factors of the collaborative supply mechanism of community library services, namely, collaborative environment, driving factors, key actors to promote, organizational dependence, mining core needs in order to provide reference for the development of other community libraries.