互联网保险消费者权益保护路径探析

A probe into the path of protecting the rights and interests of consumers in Internet insurance

互联网保险业务存在的双重风险,常导致消费者的知情权、信息安全等权益受到损害,且消费者同时面临维权艰难的问题。应通过强化互联网保险经营者的明确说明义务、完善对互联网保险消费者信息安全的立法保护、构建多元化的互联网保险纠纷解决机制等径路,加强对互联网保险消费者权益的保护。

Internet insurance consumers’rights and interests such as their right to learn the truth and their information security tend to be damaged because of the business’s dual risks and they also have difficulty in the process of rights protection.The protection of the rights and interests of Internet insurance consumers should be reinforced by strengthening the obligation for Internet insurance operators to make their specifications more clearly improving the legislative protection of Internet insurance consumers’information security con structing a diversified Internet insurance dispute resolution mechanism and so on.