包容型领导如何影响员工挑战型组织公民行为?——基于信任的多重中介效应模型研究

How Inclusive Leadership Influence Employees’ Challenge-oriented Organizational Citizenship Behavior? A Study of a Multiple Mediation Model

基于资源保存理论,文章采用配对追踪多来源问卷调查法探讨了员工认知信任、情感信任及其互动在包容型领导与挑战型组织公民行为关系中的中介作用及其效应。跨层次模型数据分析结果表明:包容型领导可以有效预测员工的挑战型组织公民行为;包容型领导可以直接通过情感信任间接影响员工的挑战型组织公民行为,情感信任在这个过程中起着完全中介作用;包容型领导行为还可以通过认知信任和情感信任间接影响员工的挑战型组织公民行为,即员工的认知信任要通过情感信任才能发挥影响员工挑战型组织公民行为的间接作用。

This paper proposed a multiple mediation model based on the conservation of resources theory to examine how inclusive leadership influence employees challenge-oriented organizational citizenship behavior through affective trust and cognitive trust, as well as the internal mechanism of employees trust in supervisors. Results showed that inclusive leadership was positively related with employees challenge-oriented organizational citizenship behavior;employees affective trust fully mediated the relationship between inclusive leadership and challenge-oriented organizational citizenship behavior;although cognitive trust was not significantly related with challenge-oriented organizational citizenship behavior, it mediated the relationship between inclusive leadership and affective trust, and the indirect effect of inclusive leadership on challenge-oriented organizational citizenship behavior from cognitive trust to affective trust was significant.