基于云计算的第三方物流服务质量模型设计研究

Research on the Design of Third - party Logistics Service Quality Model Based on Cloud Computing

第三方物流企业若想在日益激烈的竞争中争得一席之地,必须从根本上提升服务水平,基于云计算的服务创新管理是有效提高服务运营效率的途径之一,通过建立服务质量管理机制,来实现服务盈利能力提升的目标。目前,物流行业的发展基于物流产业信息化的建设,在此基础上,通过云计算来完成物流平台系统的构建,通过采用统一部署,面向整体业务建设,进而实现按需分配的系统设计来提高物流服务质量。

If the third - party logistics companies want to gain a place in the increasingly fierce competition, they must fundamentally improve the service level. Cloud - based service innovation management is one of the ways to effectively improve the efficiency of service operations, which achieves the goal of improving service profitability by establishing a service quality management mechanism. At present, the development of the logistics industry bases on the construction of information technology in the logistics industry. On this basis, through the cloud computing to complete the construction of the logistics platform system, through the use of unified deployment, it orients to the overall business construction, and then achieves the on - demand distribution of system designed to improve the quality' of logistics services.