新时代高校辅导员情绪劳动与主观幸福感关系研究

Relationship between Emotional Labor and Subjective well-being on College Counselors

高校辅导员是高强度情绪劳动工作群体,情绪劳动强度不仅影响辅导员身心健康,更会影响学生的健康成长。本研究将情绪劳动引入到高校辅导员工作领域,探讨三维度的情绪劳动对主观幸福感三个维度的影响作用。研究选取福建省普通高校的232名辅导员进行问卷调查和数据分析,结果显示:表层行为对生活满意度、积极情感具有显著的负向预测作用,对消极情感具有显著的正向预测作用;深层行为正向预测于积极情感;自然表达正向预测于生活满意度。研究结果关注情绪劳动对个体积极层面的影响,是对情绪劳动结果变量研究的一次有益尝试,同时为辅导员队伍的建设与发展提供理论指导。

College counselors are high intensity emotional labor working group. Emotional labor intensity not only affects the physical and mental health of counselors, but also affects the healthy growth of students. In this study, emotional labor is introduced into the study of college counselors to explore the effect of emotional labor on subjective well-being. It conducted a questionnaire survey and data analysis on 232 counselors from colleges in Fujian Province.The results show that Surface behavior has a significant negative predictive effect on life satisfaction and positive emotion, and a significant positive predictive effect on negative emotion. Deep behavior has significant positive predictive effect on positive emotion, and natural expression has significant positive predictive effect on life satisfaction. The results of the study focus on the influence of emotional labor on the positive level of individual, which is a beneficial attempt to study the emotional labor outcome variable, and provides theoretical guidance for the construction and development of counselors.