数字环境下高校图书馆服务危机的管理

Service Crisis Management of University Libraries Under Digital Environment

首先分析了数字环境下图书馆危机的特点,进一步分析了高校图书馆管理的特点及服务的内容,提出高校图书馆为读者服务的管理、服务内容的管理以及自身的管理;紧接着提出了数字环境下图书馆的服务存在着模式变化的危机、需求危机、类型与种类危机、面临新的挑战危机等;最后提出通过深化服务理念,发展数字环境下的战略意识,推进图书馆服务的变革来解决危机。

Firstly,this paper analyses the characteristics of library crisis under the digital environment,and further analyses the characteristics of management and service contents of university libraries.It puts forward the management for readers,for themselves and the management of service contents.Then it puts forward the crisis of mode change,crisis of demand,crisis of type and kind as well as new challenges of library service under digital environment.Finally,it proposes solutions to the crisis by deepening service concept,developing strategic consciousness under digital environment and promoting the reform of library service.