医患沟通实践如何应对新媒体下的医患关系新形势

How to improve communication practice to cope with reformed physician-patient relationships in new media era

良好的医患沟通是处理复杂医患关系的重要手段。近年来新媒体的发展深刻变革着医患沟通的形式和内涵,传统的基于医学访谈的沟通模式难以满足多元化的沟通需求,分析医务工作者在沟通实践中如何应对新形势下的医患关系具有现实意义。

Improving communication skills is an important approach to deal with complicated physician-patient relationships in China.Because of the fast development of new media,a profound reform of physician-patient communication in pattern and content has occured.Traditional interview-based communication model can hardly satisfy the needs of reforming communication.A summarized analysis of how communication practice can cope with reformed physician-patient relationships is warranted for healthcare professionals.