基于互动式档案信息服务模式的数字档案馆建设——以美英加澳为例

Research on the Interactive Archives Information Service Mode for the Construction of Digital Archives in Foreign Countries——Taking the United States, the United Kingdom, Canada, and Australia as Examples

随着信息技术和Web2.0交互式服务的发展,数字档案馆建设在关注技术运用与模型构建、资源建设的同时进一步强调用户交互建设与信息资源服务,互动式档案信息服务模式应运而生。本文通过文献调查法、对比分析法等方法,从资源建设、资源服务、信息安全和用户交互四个方面入手,对美国、英国、加拿大和澳大利亚四国的国家档案馆互动式档案信息服务建设进行对比分析,并基于此提出应采取扩大馆藏资源丰富性、提高检索服务便捷性、加强版权隐私监管度和增强交互服务人性化四项措施,以期为数字档案馆建设带来启示。

Digital archives are emergent products of the global informationization. It greatly improves the collection, management, retrieval, utilization, user access, sharing and communication in the context of traditional archives. With the development of information technology and Web 2.0 interactive services, the construction of digital archives should pay attention to the technology application, model construction and resource construction, and most importantly emphasize user-interaction construction and information resource services. The interactive archive information service model emerges as required by the changing information age. The digital archives in the United States, the United Kingdom, Canada and Australia have been built earlier than China, and the development of interactive archives information services is relatively mature. Therefore, this paper used literature review, comparative analysis methods and text analysis methods, to evaluate the interactive archives information service provided by the national archives from those four countries, from the perspectives of resource construction, searching and querying, information security and user interaction. Based on the findings, the study proposes four approaches to expand the richness of collection resources, improve the convenience of search services, strengthen the supervision of copyright privacy, and enhance interactive services for digital archives construction.