日本护理沟通研究：文献综述

Studying Care Communication in Japan: A Review of the Literature

本文以日本为例综述了有关老年护理沟通的研究。文章总结了日本之外国际学界对该问题的先前研究以及得出的主要特点,并把它与日本的研究进行了比较。结果显示,日本学者的很多研究结果与其他文化语境下的研究结果是一致的。其中包括护理者与被护理者整体上缺乏沟通,护理任务对言语互动的影响,护理者和被护理者之间存在权力差异,以及护理人员应该多使用礼貌用语。此外,文章还指出了日本护理研究所特有的两个现象:外籍护理人员的聘用,机器人及其他人工智能设备的使用。

This paper presents an overview of research about communication in eldercare,with special focus on Japan.It works out the main characteristics of this special type of communication as they have been identified in previous research outside Japan,and compares these to studies conducted in Japan.A comparison shows that many of the observations made by Japanese researchers concur with ndings from studies in other cultural contexts.These include an overall scarcity of communi-cation,the in uence of the care tasks on the verbal interaction,power differences between residents and staff,as well as the use of politeness to deal with these.On the other hand,the paper also identi es two factors that to some extent appear speci c to the Japanese research context:the advent of foreign care workers and the use of robots and other AI devices.