合作平台、控制权共享和公共数字文化服务提供——以嘉兴市“文化有约”为例

Collaboration Platform, Sharing of Control Rights and Provision of Public Digital Cultural Services——Taking Jiaxing City’s “Culture With You” as an Example

基于互联网技术建立的数字化平台促进了多主体参与公共服务的水平。借鉴控制权理论,以嘉兴市公共数字文化服务平台"文化有约"为研究对象,提出政府与公众共享控制权的合作治理机制,从合作平台、控制权共享、服务提供三个维度阐释其作用机理及效应。研究发现,网络化合作平台促使政府、公众和服务提供者共同在场,为控制权共享提供了技术支持;政府与公众共享目标设定权、检查验收权和激励分配权在内的控制权,提高了公共文化服务的精准治理水平;控制权共享程度随着政治机会窗口的形成、互联网治理工具的创新和公民社会的发展,呈现出动态上升趋势,权力分配也趋向均衡。

The digital platform based on internet technology has promoted the level of multi-agent participation in public service.Using the theory of control rights,this paper takes the public digital culture service of"Culture With You"in Jiaxing city as a case study,and puts forward the collaborative governance mechanism of sharing control between the government and the public,and explains its mechanism and effect from three dimensions of collaboration platform,control sharing and service provision.The research finds that the network collaboration platform promotes the joint presence of the government,the public and service providers,and provides technical support for the sharing of control rights.The government shares the control rights of target setting right,inspection acceptance right and incentive distribution right with the public,and improves the precision management level of public cultural service.With the formation of the window of political opportunity,the innovation of Internet governance tools and the development of civil society,the degree of control sharing shows a dynamic upward trend,and the distribution of power tends to be balanced.