集体行动理论及其在信息系统研究中的应用与展望

Collective Action Theory and Its Application and Prospect in the Field of Information System Research

[目的/意义]为帮助学界掌握集体行动理论在信息系统领域中的研究进展,并为完善该理论的后续研究、扩展其应用场景提供建议。[方法/过程]文章梳理了国内外信息系统领域中基于集体行动理论的相关研究文献,总结当前研究的成果、尚存在的不足以及未来值得关注的研究重点。[结果/结论]文章发现集体行动理论在信息系统研究中的应用主要集中于信息通信技术对组织集体行动的影响研究、组织间合作开发信息系统的影响因素研究以及在线社区知识共享的影响因素研究这三个方面;研究中存在"仅考察了静态、一次性的集体行动中成员的表现情况""未考虑负向激励对成员行为的影响"等问题;未来值得关注的研究方向有"考察成员在动态、重复的集体行动中的行为""探究负向激励措施对成员参与集体行动的影响""将集体行动理论应用至新的领域和场景"等。

[Purpose/significance] In order to help scholars to understand the application and prospect of collective action theory in the field of information systems research,and provide suggestions for improving the further study of this theory and expanding its application scenarios.[Method/process] After reviewing the relevant literatures based on collective action theory in the field of information systems,the paper summarizes the current status of research and puts forward some key fields that should be paid attention to in the future.[Result/conclusion] It is found that the application of collective action theory in information system research mainly focuses on three aspects:the influence of information and communication technology on the collective action of organizations,the influencing factors of inter-organizational cooperative development of information systems and the influencing factors of online community knowledge sharing;There are several problems in current research,such as "only investigate the performance of members in static and one-time collective action","the impact of negative incentives on member behavior is not considered".Several promising research fields in the future include "investigating members’ behavior in dynamic and repeated collective action","exploring the influence of negative incentive measures on members’ participation in collective action","applying the theory of collective action to new fields and scenarios" and so on.