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期望理论视角下的星巴克员工激励分析

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摘要 近年来,星巴克的发展可谓是"风生水起",这家在连锁咖啡领域持续发展的商业帝国,历经四十几年的风雨却并未被打垮,这与它的员工——"伙伴"有着密不可分的关系。星巴克曾被第三方机构评为"中国最佳雇主",在行业内甚至还流传着"50万年薪挖不走一个店长"的说法。由此可见,星巴克的员工对于企业的忠诚度是极高的。本文将以星巴克的员工激励为基础,运用期望理论,具体分析产生这种现象的原因,以期为企业的员工激励提供帮助。
作者 马雨蔓
出处 《现代营销(下)》 2019年第11期197-198,共2页 Marketing Management Review
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