抑制性建言：影响因素与实施效果

Prohibitive Voice:Influence Factors and Implementation Effect

抑制性建言(prohibitive voice)是近年来建言行为领域的一个新兴话题,其强调的是对防危问题的关注而不是工作创新改进,是组织健康的一种重要保障。研究者主要从抑制性建言的概念、测量及实证研究等方面,对国内外研究进行系统性的评述及梳理。未来研究应注意从个体情境互动视角探究抑制性建言的诱因、双刃剑效应视角识别抑制性建言的实施效果和对抑制性建言的中国本土化权变作用等方面继续努力完善。

In recent years,prohibitive voice is an emerging topic in the field of voice behavior.It describes employees’expressions of concern about work practices,incidents,and employee behavior that are harmful to their organization.Prohibitive voice can be regarded as an important factor for organizational health,because such alarming messages place previously undetected problems on the collective agenda to be resolved or prevent problematic initiatives from taking place(Liang,Farh,&Farh,2012).Accordingly,prohibitive voice plays a key role in preventing team crisis and guaranteeing organizational security.Prohibitive voice with defensive properties can enhance regulatory effort in teams toward such loss-prevention and drive the team towards striving for security-related goals.Therefore,it can improve the overall safety performance of the organization and exclude the hidden dangers in the organization.At the same time,in an organization under Chinese cultural context,the leader will suppress the voice of the subordinates by maintaining their own authority,which in turn easily stimulates the anti-production behavior and aggravates the employees’selfloss.Consequently,this study holds that suppressive suggestions have a double-edged sword effect on organizational management.As a result,it is important to stimulate employees’suppressing suggestions in the organization,while avoiding the negative effects of the suppressing suggestions.This study started with an explicit introduction about the concept and measurement of the prohibitive voice,and then made a systematic review about the empirical research at home and abroad.Specifically,first,the antecedents of prohibitive voice were divided into three aspects:characteristics and behavior tendency,psychological state and values,job characteristics and leadership behavior.The first two aspects reflected the regularity and consistency of individual behavior and thought,which were relatively stable over time,such as the Big Five personality characteristics,while the latter reflected the individual organizational situations,such as organizational structure and moral leadership.Second,we discussed the effects of prohibitive voice based on the pros and cons.On the one hand,it reduced the organizational task performance,suggesting a negative impact on the behavior in the work domain,such as counterproductive work behavior and deviant behavior.On the other hand,prohibitive voice increased the customer’s citizenship behaviors and safety performance.There are several future research directions about prohibitive voice.First,although individual differences and situational factors can be seen as key antecedents of prohibitive voice,few studies have focused on complete picture on the effects of individual differences and situations on prohibitive voice based on a comprehensive perspective.Therefore,future research should explore the antecedents of prohibitive voice from the perspective of the individual situation interaction,making the causal link among variables become clearer and more accurate.Second,prohibitive voice has a doubleedged sword effect on the organizational management.Thus,future research should deeply explore the boundary conditions of the effects of prohibitive voice.Third,compared with low-power distance cultural value,the influencing factors of prohibitive voice may vary in the context of high-power distance cultural value.Future research should explore the cultural roots of employees’prohibitive voice in Chinese organizations and further improve the Chinese localization contingency effect.