发动机售后服务资料模块化研究及应用

Modular Research and Application of Engine After-Sales Service Data

为了解决发动机传统售后服务资料编制时间长、错误多、样式不统一等问题,论文提出了发动机售后服务资料模块化理念,总结了售后服务资料的关键编制原则以及编制流程,颠覆了传统的文件编制方式,提升编制效率、编制质量以及客户满意度。

In order to solve the problems of long time,many errors and different styles of traditional engine after-sales service data,the paper puts forward the modular concept of engine after-sales service data,summarizes the key preparation principles and process of after-sales service data,subverts the traditional document preparation method,improves the preparation efficiency,preparation quality and customer satisfaction.