摘要
物流产业高速发展,其地位和重要性日益突显。相对于物流行业硬件软件的快速更新换代,其服务质量相对滞后。本文以校园电商为主体,探讨了2C模式下的校园电商物流服务质量,分析现有校园电商物流服务中存在的部分问题,并提出改善建议。
The rapid development of the logistics industry has made its status and importance increasingly prominent.Compared with the rapid update of hardware and software in the logistics industry,its service quality is relatively lagging behind.This paper takes the campus e-commerce as the main body,discusses the quality of campus e-commerce logistics service under the 2C mode,analyzes some existing problems in the existing campus e-commerce logistics service,and proposes improvement suggestions.
出处
《湖南铁路科技职业技术学院学报》
2019年第2期23-25,共3页
Vocational Education Research on Rail Transit
关键词
校园电商
物流服务质量
campus e-commerce
logistics service quality