校园电商物流服务质量研究

Research on the Quality of Campus E-commerce Logistics Service

物流产业高速发展,其地位和重要性日益突显。相对于物流行业硬件软件的快速更新换代,其服务质量相对滞后。本文以校园电商为主体,探讨了2C模式下的校园电商物流服务质量,分析现有校园电商物流服务中存在的部分问题,并提出改善建议。

The rapid development of the logistics industry has made its status and importance increasingly prominent.Compared with the rapid update of hardware and software in the logistics industry,its service quality is relatively lagging behind.This paper takes the campus e-commerce as the main body,discusses the quality of campus e-commerce logistics service under the 2C mode,analyzes some existing problems in the existing campus e-commerce logistics service,and proposes improvement suggestions.