基于区块链的铁路客运旅游团体客户信用管理应用研究

Application of credit management of railway passenger tourism group customers based on blockchain

研究基于区块链技术的铁路客运旅游团体客户信用管理,解决客运旅游团体客户管理中信用的公开性与共享性问题。当前,铁路客运旅游团体客户信用管理以各铁路局集团公司(简称:铁路局)为主体,实施独立、分散管理,旅游团体客户信用在各管理主体间共享度不高,存在重复审批授权、透明度低等问题。文章基于区块链去中心化、可追溯性、不可篡改性、公开性、透明性以及智能合约的技术特征,以联盟链作为底层技术架构,创新性应用于旅游团体客户的信用管理上,建立铁路客运旅游团体客户信用管理的团管链,形成铁路局、旅游团体客户的多用户信用许可联盟链,为旅游团体客户信用的公开化、透明化管理建立技术基础,实现旅游团体客户信用管理的优化。

This paper studied the credit management of railway passenger tourism group customers based on blockchain technology,and solved the problem of openness and sharing of credit in passenger tourism group customer management.At present,the credit management of railway passenger transport tourism group customersis taken responsible by each railway administration group company(hereinafter referred to as Railway Administration),which is independent and separated.The sharing degree of tourism group customer credit among the management subjects is not high,and there are problems such as repeated approval and authorization,low transparency and so on.Based on the technical characteristics of blockchain decentralization,traceability,tamperability,openness,transparency and intelligent contract,the paper took union chain as the underlying technical framework,applied it innovatively to the credit management of tourism group customers,studied and established the group management chain of railway passenger tourism group customer credit management,and formed the multi-user credit license union chain of Railway Administration and tourism group customers.It establishes the technical basis for the openness and transparent management of tourism group customer credit and implements the optimization of the credit management of tourism group customers.