构建适宜的二级综合性医院医疗质量控制体系

Constructing An Appropriate Medical Quality Control System for Class 2 General Hospital

医疗质量是医院生存和发展的基石,由于医院间区别巨大,无法建立一种适用所有医院的医疗质量控制体系。文章通过对二级综合性医院医疗质量控制体系建设的研究,阐述了体系建设的背景和建设目标,介绍了具体的体系建设情况、特点及发展前景。该体系根据二级综合性医院的特点,采用模块化设计,重视数据收集及闭环管理,具有覆盖范围广,可操作性强,有自我完善及改进能力等特点,促进了二级综合性医院质量管理的精细化、标准化、规范化,在实践中确实提高了患者满意度,保障了医疗质量与安全,为二级综合性医院的医疗质量控制体系建设提供了思路,也提出重视体系的动态调整,关注信息化及智慧医院建设,加强医院质量文化建设等前景问题。

Medical quality is the cornerstone of the survival and development of hospitals.Due to the huge differences among hospitals,it is impossible to establish a medical quality control system suitable for all hospitals.Based on the research on the construction of medical quality control system in class 2 general hospitals,this paper expounds the background and objectives of the system construction,and introduces the specific situation,characteristics and development prospects of the system construction.According to the characteristics of the class 2 general hospital,the system adopts modular design,pays attention to data collection and closed-loop management.It has the characteristics of wide coverage,strong operability,self-improvement and improvement.It promotes the refinement,standardization and standardization of the quality management of the class 2 general hospital.In practice,it really improves patient satisfaction and ensures the quality of medical care.It also puts forward some prospects,such as paying attention to dynamic adjustment of the system,paying attention to informationization and intelligent hospital construction,and strengthening hospital quality culture construction.