道歉车语对驾驶员愤怒的抑制作用

Inhibitory Effect of Apologetic Vehicle Signal on Driver’s Anger

本研究探讨道歉车语对驾驶员愤怒的作用。采用情境问卷对618名驾驶员进行测试,采取单因素组间设计的研究方法,自变量包括车语组和无车语组两个水平,因变量是每个情境的愤怒等级评分以及责任推断评分。结果显示在有道歉车语的情境中,驾驶员责任推断的分数明显降低,驾驶员的愤怒情绪也明显降低。回归分析表明,驾驶员对攻击性驾驶员的责任推断越多,对其产生的愤怒情绪也越多。这表明道歉车语可以明显减少被攻击驾驶员的敌意性责任推断,进而减少愤怒情绪;道歉车语对被攻击驾驶员的愤怒等级有明显的抑制作用。

This study aimed to explore the effect of apologetic vehicle signal on drivers anger.618 drivers were tested with the situation questionnaire.This study adopted a single-factor inter-group design,in which the independent variables were divided into two levels:the vehicle signal group and the non-vehicle signal group.And the dependent variables were the anger score and the responsibility inference score of each situation.The results show that the scores of drivers responsibility inference and the anger are significantly reduced in the situation of apologetic vehicle signal.Regression analysis shows that the more drivers responsibility inference to aggressive drivers,the more anger they would have.This shows that drivers who use apologetic vehicle signal can obviously reduce other drivers hostile responsibility referring to them and decrease their anger.The apologetic vehicle signal has a significant effect on the drivers anger,and they restrain drivers score of anger.