口腔门诊护士职业认同、工作倦怠对留职意愿的影响分析

Analysis the effect of professional identity and job burnout on retention of dental nurses

目的调查口腔门诊护士的留职意愿、职业认同和工作倦怠现状及相关性,为口腔门诊护理人力资源管理提供理论依据和参考。方法对北京市两所口腔专科医院和两所综合医院口腔科的134名口腔门诊护士进行调查。结果口腔门诊护士留职意愿总分为(18.62±3.86)分,总均分为(3.72±0.77)分;职业认同总分为(108.59±14.22)分,总均分为(3.62±0.47)分;工作倦怠总分为57.50(45.00,67.00)分,总均分为2.61(2.04,3.05)分;多元回归分析结果显示,收入满意度、职业认知评价以及去人格化对口腔门诊护士留职意愿的影响有统计学意义(P<0.01或P<0.05)。结论护理管理者从收入满意度、职业认知评价以及去人格化3个方面入手,采取措施提高口腔门诊护士的留职意愿。

Objective To investigate the current status and the correlation of retention,professional identity and job burnout of dental nurses,in order to provide reference for dental nursing human resource management.Methods Self-design questionnaires were used to investigate 134 dental nurses in two dental hospitals and two general hospitals.Results The total score and average score of retention were(18.62±3.86) and(3.72±0.77),as well as professional identity score were(108.59±14.22) and(3.62±0.47),and job burnout score were 57.50(45.00,67.00) and 2.61(2.04,3.05).The multiple regression analysis showed that the nurses’ retention was influenced by their satisfaction of salary,professional evaluation and dehumanization(P<0.01 or P<0.05).Conclusion Nursing managers should take measures through satisfaction of salary,professional evaluation and dehumanization to improve the nurses’ retention.