CICARE沟通模式在输液患儿中的应用效果研究

Study on the Application Effect of CICARE Communication Mode in Infusion Children

目的探究在输液患儿护患沟通中运用CICARE沟通模式的应用效果。方法将CICARE沟通模式引入输液患儿中,结合鼓励、转移注意力等沟通技巧,建立适用于输液患儿的CICARE的沟通模式。随机选取2016年1月-2017年1月在医院进行输液的204名患儿。按照随机数表法将204名患儿分为观察组和对照组各102名患儿。应用CICARE沟通模式对观察组患儿进行沟通,采用常规沟通模式对对照组患儿进行沟通。两组患儿均使用Wang-Baker面部表情量表以及FLACC量表进行疼痛评分,调查两组患儿家长的满意度。结果本次调查测得观察组患儿Wang-Baker笑脸量表评分为(3.01±0.13)分,低于对照组的(6.53±0.34)分,观察组患儿FLACC量表评分为(1.44±0.12)分,低于对照组的(5.37±0.17)分,两组患儿比较差异具有统计学意义(P<0.05)。观察组患儿家长的满意度为96.08%,明显高于对照组家长的62.75%,差异具有统计学意义(P <0.05)。结论 CICARE沟通模式在输液患儿中应用效果较好,减少了患儿的疼痛,提高了患者满意度。

Objective To explore the effect of applying CICARE communication mode in the communication between nurses and patients of transfusion children. Methods The CICARE communication model was introduced into infusion children. Combining communication skills such as encouragement and distraction, a CICARE communication model suitable for infusion children was established. A total of 204 children who were infused in our hospital from January 2016 to January 2017 were randomly selected. According to the random number table method, 204 children were divided into observation group and control group with 102 children each. The CICARE communication mode was used to communicate with the children in the observation group, and the conventional communication mode was used to communicate with the children in the control group. Both groups of children used the Wang-Baker facial expression scale and FLACC scale for pain scores, and surveyed the satisfaction of parents of the two groups of children. Results The Wang-Baker Smile Scale score of the observation group was(3.01±0.13) points, which was lower than that of the control group(6.53±0.34). The FLACC scale score of the observation group was(1.44±0.12). Score, lower than the control group(5.37±0.17), The difference between the two groups of children was statistically significant(P < 0.05). The satisfaction degree of the parents of the children in the observation group was 96.08%, which was significantly higher than the 62.75% of the parents in the control group. The difference was statistically significant(P < 0.05). Conclusion The application of CICARE communication mode is better in infusion children, which reduces the pain of children and improves patient satisfaction.