利用线上渠道提高客户经理工作质效方式探索研究

Research on Improving the Quality and Efficiency of CustomerManager's Work by Using Online Channels

我国社会经济的稳定发展离不开电力能源的支持,并且带动了电力行业的创新发展。电力能源的供应与人们的生产、生活之间具有直接的影响关系,随着经济的发展人们对于电力市场的服务质量也提出了更高的要求,尤其是电力企业的生产与运行。积极落实服务宗旨是提高电力市场竞争环境的关键,确保电力企业整体经济效益的提高。本文主要针对基层供电所现场供电服务,并结合互联网技术与信息化技术提升供电服务质量,从而促进整体供电服务水平的提升。

In recent years,the stable development of China’s social economy can not be separated from the support of power energy,so it promotes the innovation and development of the power industry.The use of power energy has a direct impact on social production and life.With the development of economy,people also put forward higher requirements for the service quality of the power market,especially the production and operation of power enterprises.It is the key to improve the competitive environment of power market and ensure the improvement of the overall economic benefi ts of power enterprises to actively implement the service tenet.In the market competition of electric power enterprises,quality service is the key to improve the production demand of enterprises.This paper mainly aims at the on-site power supply service of the grass-roots power supply station,and combines the Internet technology and information technology to improve the service quality of power supply,so as to promote the overall service level of power supply.