多模态交互方式的用户接受度研究

Research on User Acceptance of Multimodal Interaction Design

智能交互体验将人与计算机高度融合,为人们提供高品质的生活体验,被越来越广泛地应用于商业综合体、展示体验厅、旅游、智能家居、金融服务等领域。时至今日多模态交互技术已经取得了长足的进步,现阶段关于多模态交互的研究主要集中于识别/检测以及传感技术等方面。但是多模态交互过程中用户的自身体验未得到充分重视,本研究对多模态交互技术进行整理,选取手势、语音为主要交互方式,通过问卷调查、实地调研等方式,探究用户对多模态交互方式接受度的影响因素。

Intelligent interactive experience highly integrates the content of human and computer to provide people with highquality life experience, which is increasingly applied in business complex, exhibition experience hall, intelligent advertising, smart tourism, smart home, financial services, operators and other fields. At present, the multimode interaction technology has made great progress. At present, the research on multi-mode interaction mainly focuses on recognition/detection and sensing technology. However, in the process of multi-mode interaction, users’ own experience has not been given enough attention. This study sorted out the multi-mode interaction technology, selected gestures and voice as the main interaction methods, and explored the factors influencing users’ acceptance of multi-mode interaction through questionnaires, field surveys and other methods.