工业互联网协同设计服务模式与用户体验研究

RESEARCH ON COLLABORATIVE DESIGN SERVICE MODE AND USER EXPERIENCE BASING ON INDUSTRIAL INTERNET PLATFORM

为探索基于工业互联网的协同设计服务模式,提升工业互联网平台用户体验。本文采用归纳法,通过文献分析和语义分析,系统概括工业互联网概念模型,总结工业互联网全球发展趋势;解析服务设计的概念,及其在工业物联网领域的价值。在此基础上,采用演绎法,基于对比分析和案例分析,探索基于工业互联网的协同设计服务模式与用户体验。研究表明:建构基于工业互联网的在线协同设计平台、创新突破灵感平台、开放众包设计平台,举办开放创新设计竞赛,可形成线上与线下协同、产品与服务结合的设计服务模式,支持设计师、企业和终端用户共同参与设计过程,塑造开放共享的设计服务生态,实现设计与生产资源的集成优化,促进生产组织方式变革。应采用服务设计的理念、流程和方法,创造开放共享的协同设计。

To explore the collaborative design service mode basing on industrial internet and enhance the user experience of industrial Internet platform. This article used induction method through literature analysis and semantic analysis to systematically summarize the concept model and global development trend of industrial internet. This article also made a summary for the concept of service design and its value in the field of induestrial internet. On this basis,this article explored collaborative design service model and its user experience basing on industrial internet using the deductive,comparative analysis and case analysis method. Research shows that construct online collaborative design platforms,innovative breakthrough inspiration platforms and open crowdsourcing design platforms with hold open innovative design competitions basing on industrial internet will form collaborative design service mode of online and offline collaboration,product and service integration which supports designers,enterprise and end users participate in the design process. The platform has created an open and shared design service ecology to realize the integration of design and production resources and promot the transformation of production organization. The concept,process and method of service design should be adopted to create an open and shared collaborative design service model,which will drive the optimization of industrial Internet platform architecture and product development.