摘要
探索设计手段介入儿童围手术期焦虑问题的有效方法,为协同设计介入儿童医疗领域、缓解儿童焦虑问题提供更广阔的视角。基于儿童围手术期焦虑干预的现状,使用协同设计理论中的方法和工具,从协同预设患者旅程图到服务蓝图的制订,探索在不同阶段协同设计介入儿童围手术期焦虑问题的可行性。得出协同设计在儿童围手术期焦虑干预中的主要问题及工作方法。合理地利用协同设计的方法和工具,能更准确评估儿童围手术期的焦虑状况,形成有效的干预机制,提高儿童及相关人员的就医体验。
Explore effective design methods for children’s perioperative anxiety problems,provide a broader perspective for co-design in the field of child care.Based on the current state of perioperative anxiety intervention in children,explore the feasibility of co-design in children’s perioperative anxiety intervention by using the methods and tools of co-design theory and establishing the patient journey map to the service blueprint. Propose some co-design working methods in the different stages of children’s perioperative anxiety intervention.Reasonably using of co-design methods and tools can bring more accurate assessment in children’s perioperative anxiety,form an effective intervention mechanism,and improve the medical experience of children and related personnel.
作者
何娟
张凌浩
HE JUAN;ZHANG LINGHAO
出处
《设计》
2019年第22期106-109,共4页
Design
关键词
协同设计
儿童
围手术期
焦虑
Co-Design
Children
Perioperative period
Anxiety
