心理援助计划(EAP)在丹东企业的应用

Application of Employee Assistance Program(EAP) in Enterprise in Dandong

以丹东300名企业人员为调查对象,采用企业员工工作压力调查问卷、心理健康测试量表,发现员工存在人际沟通障碍、新员工适应力弱、职业压力大等心理亚健康问题,提出采取心理援助计划方案:加强心理软环境建设,运用霍桑效应,引入情感化设计,重视企业培训,提升心理资本。跟踪评估显示,项目实施取得了积极效果。

Such psychological sub-health problems as interpersonal communication disorder,new employee’s poor adaptability and high occupational stress of 300 employee in enterprises in Dandong were investigated by questionnaires and mental health test scales( SCL-90). To address these problems,an EAP program including measures such as strengthening the psychological soft environment construction,applying the Hawthorne effect,introducing emotional design,emphasizing enterprise training,improving psychological capital and tracking evaluation was proposed.